Terms of Service

Effective Date: 25 August 2025
Store Name: Elanova

1. Acceptance of Terms

By accessing or placing an order with Elanova, you agree to the following Terms of Service and our store policies, which may be updated from time to time.

2. Order Processing

  • Orders are processed within 1–5 business days after placement.

  • Delivery times vary depending on the destination; refer to our Shipping Policy for details.

3. Pricing & Payment

  • All prices are in USD and include applicable taxes unless stated otherwise.

  • Payment is collected through secure third-party gateways. We do not store your card details.

4. Cancellation, Returns & Refunds

  • You may cancel or request a return within 30 days of receipt, subject to return eligibility (e.g., unused condition).

  • For full details, please refer to our Return & Refund Policy.

5. Shipping

  • We offer shipping as outlined in our Shipping Policy.

  • Elanova is responsible for delivering items in good condition; title and risk transfer as specified in the policy.

6. Disclaimer & Liability

  • Products sold are for personal use only and should be used as intended.

  • Elanova is not liable for misuse, accidental damage, or third-party negligence.

  • In no event will our liability exceed the price paid for the product.

7. Intellectual Property

All content text, images, logos is owned by Elanova and protected by copyright.
Unauthorized use or reproduction is prohibited.

8. Privacy & Data Collection

We collect, store, and use personal information only as outlined in our Privacy Policy. Your data is handled securely and respectfully.

9. Governing Law

These Terms are governed by the laws of the USA. Any disputes will be handled in appropriate courts within the USA.

10. Changes to Terms

Elanova reserves the right to update these Terms. Any changes will be posted with an updated "Effective Date." Continued use signifies acceptance of updates.

11. Contact Us

Have questions? Reach out anytime:

  • Email: support@elanova.shop
  • Phone: +1 (636) 338-1691
  • Address: 27 Medical Dr, Unit 1001, Amarillo, TX 79106, United States